WTO
DATE
- January 5, 1995 - present
HEADQUARTERS
AREAS OF INVOLVEMENT
World Trade Organization
(WTO), international organization established to
supervise and liberalize world trade. The WTO is the successor to the General Agreement on Tariffs
and Trade (GATT),
which was created in 1947 in the expectation that it would soon be replaced by
a specialized agency of the United Nations (UN) to be called the International Trade
Organization (ITO). Although the ITO never materialized, the GATT proved
remarkably successful in liberalizing world trade over the next five decades. By
the late 1980s there were calls for a stronger multilateral organization to
monitor trade and resolve trade disputes. Following the completion of the
Uruguay Round (1986–94) of multilateral trade negotiations, the WTO began
operations on January 1, 1995.
Objectives And Operation
The WTO
has six key objectives:
(1) to
set and enforce rules for international trade,
(2) to
provide a forum for negotiating and monitoring further trade liberalization,
(3) to
resolve trade disputes,
(4) to
increase the transparency of decision-making processes,
(5) to
cooperate with other major international economic institutions involved in
global economic management, and
(6) to
help developing countries benefit fully from the global trading system.
Although shared by the GATT, in practice these goals have been pursued more
comprehensively by the WTO.
For
example, whereas the GATT focused almost exclusively on
goods—though much of agriculture and textiles were excluded—the
WTO encompasses all
goods, services, and intellectual property, as well as some investment
policies. In addition, the permanent WTO Secretariat, which replaced the interim GATT
Secretariat, has strengthened and formalized mechanisms for reviewing trade
policies and settling disputes. Because many more products are covered under
the WTO than under the GATT and because the number of member countries and the
extent of their participation has grown steadily—the combined share of
international trade of WTO members now exceeds 90 percent of the global
total—open access to markets has increased substantially.
The
rules embodied in both the GATT and the WTO serve at least three purposes.
First, they attempt to protect the interests of small and weak countries
against discriminatory trade practices of large and powerful countries. The
WTO’s most-favoured-nation and
national-treatment articles stipulate that
each WTO member must grant equal market access to all other members and that
both domestic and foreign suppliers must be treated equally. Second, the rules
require members to limit trade only through tariffs and to provide market
access not less favourable than that specified in their schedules (i.e., the
commitments that they agreed to when they were granted WTO membership or
subsequently). Third, the rules are designed to help governments resist
lobbying efforts by domestic interest groups seeking special favours. Although
some exceptions to the rules have been made, their presence and replication in
the core WTO agreements were intended to ensure that the worst excesses would
be avoided. By thus bringing greater certainty and predictability to
international markets, it was thought, the WTO would enhance economic
welfare and reduce political tensions.
Resolution of trade disputes
·
The GATT provided an avenue for resolving trade
disputes, a role that was strengthened substantially under the WTO. Members are
committed not to take unilateral action against other members. Instead, they
are expected to seek recourse through the WTO’s dispute-settlement system and
to abide by its rules and findings.
·
The procedures for dispute resolution under
the GATT have been automated and greatly streamlined, and the timetable has
been tightened.
·
Dispute resolution begins with bilateral
consultations through the mediation, or “good offices,” of the
director-general. If this fails, an independent panel is created to hear the
dispute.
·
The panel submits a private draft report to
the parties for comment, after which it may revise the report before releasing
it to the full WTO membership. Unlike the IMF and the World Bank, both of which use weighted voting, each WTO member has only one vote.
·
As in the earlier GATT system, however, most
decisions are made by consensus. Unless one or both of the parties files a
notice of appeal or the WTO members reject the report, it is automatically
adopted and legally binding after 60 days.
·
The process is supposed to be completed
within nine months, and, if an appeal is lodged, the WTO Appellate Body hears
and rules on any claim of legal error within 60 days. Appellate rulings are
automatically adopted unless a consensus exists among members against doing so.
Trade-policy
reviews
·
The WTO also seeks to increase awareness of
the extent and effects of trade-distorting policies, a goal that it
accomplishes through annual notification requirements and through a
policy-review mechanism.
·
Notices of all changes in members’ trade and
trade-related policies must be published and made accessible to their trading
partners. For many developing countries and countries whose economies were
formerly centrally planned, this requirement was a major step toward more
transparent governance.
·
The WTO reviews the trade policies of the
world’s four largest traders (the European
Union, the United States, Japan, and China) once every two years, the policies of the 16 next largest
traders once every four years, and the policies of all other traders once every
six or more years.
·
After extensive consultations with the member
country under review, the WTO Secretariat publishes its review together with a
companion report by the country’s government.
·
The process thus monitors the extent to which
members are meeting their commitments and provides information on newly opened
markets. It also provides a firmer basis for subsequent trade negotiations and
the resolution of trade disputes.
GATT
The General Agreement on Tariffs and
Trade (GATT) was a free
trade agreement between
23 countries that eliminated tariffs and increased international
trade.
As the first worldwide multilateral
free trade agreement,
GATT governed a significant portion of international trade between January 1,
1948 and January 1, 1995. The agreement ended when it was
replaced by the more robust World
Trade Organization (WTO).
Key Takeaways
·
The
General Agreement on Tariffs and Trade was a treaty created after World War II
to help the economies of countries affected by the war.
·
This
agreement would pave the way to the creation of the World Trade Organization.
·
With
countries becoming increasingly integrated economically, war between member
countries dropped.
·
GATT
did have drawbacks when it came to the amount of autonomy some countries gave
up, with global goals prioritized over local ones.
Purpose
The
purpose of GATT was to eliminate harmful trade
protectionism. That had sent global trade down 66% during the Great
Depression.4 GATT
restored economic health to the world after the devastation of the Depression
and World War II.
Three Provisions
GATT had three main provisions. The most important requirement was
that each member must confer most favoured
nation status to
every other member. All members must be treated equally when it comes to
tariffs. It excluded the special tariffs among members of the British
Commonwealth and customs unions. It permitted tariffs if their removal would
cause serious injury to domestic producers.
Second, GATT prohibited restrictions on the
number of imports and exports. The exceptions were:
- When a government had a surplus of
agricultural products
- If a country needed to protect
its balance
of payments because
its foreign
exchange reserves were
low
- Emerging
market countries that
needed to protect fledgling industries
In addition, countries could restrict
trade for reasons of national security. These included protecting patents,
copyrights, and public morals.
The third provision was added in 1965, addressing
developing countries joining the GATT. Developed countries agreed to eliminate
tariffs on imports from developing countries to boost those economies. Lower
tariffs had benefits for developed countries, as well. As the GATT increased
middle-class consumers throughout the world, there was an increased demand for
trade with developed countries.
GATT and WTO
GATT lives on as the foundation of the
WTO. The 1947 agreement itself is defunct.
But its provisions were
incorporated into the GATT 1994 agreement. That was designed to keep the trade
agreements going while the WTO was being set up. So, the GATT 1994 is itself a
component of the WTO Agreement.
Member Countries
The
original 23 GATT members were Australia; Belgium; Brazil;
Burma, (now called Myanmar); Canada;
Ceylon, now Sri Lanka; Chile; China; Cuba;
Czechoslovakia, now Czech Republic and Slovakia; France; India;
Lebanon; Luxembourg; Netherlands; New Zealand; Norway; Pakistan; Southern
Rhodesia, now Zimbabwe; Syria; South Africa; the United Kingdom and the United
States. The membership increased to more than 128 countries by 1994.
Pros and Cons
Pros
·
GATT
encouraged international trade.
·
Countries
with trading agreements are less likely to go to war with one another.
·
The
success of GATT inspired other international deals and organizations.
·
Trade
increases communication.
Cons
·
Domestic
industries that can't compete globally will likely fail.
·
The
globalization of industries exposes more of the world to risks within that
industry.
·
Trade
agreements could overrule domestic law, forcing governments to cede some level
of control over their citizens.
·
Small
economies and businesses may struggle to compete with large economies and
businesses.
What is e-commerce?
Electronic commerce or ecommerce is a term for any type of business, or
commercial transaction that involves the transfer of information across the
Internet. It covers a range of different types of businesses, from consumer-based
retail sites, through auction or music sites, to business exchanges trading
goods and services between corporations. It is currently one of the most
important aspects of the Internet to emerge. E-Commerce allows consumers to
electronically exchange goods and services with no barriers of time or
distance. Electronic commerce has expanded rapidly over the past five years and
is predicted to continue at this rate, or even accelerate. In the near future
the boundaries between "conventional" and "electronic"
commerce will become increasingly blurred as more and more businesses move
sections of their operations onto the Internet.
Basically there is three types of E-Commerce are existing. They are: -
1) B2B (business to business)
2) B2C (business to consumer)
3) C2C (consumer to consumer)
Whether e-commerce has insured the rights of
consumers
Technology is facilitating the creation of
new approaches to service delivery and permitting the introduction of new
electronic products. For example, a number of major Canadian financial
institutions are now offering financial products and services through the
Internet. In many cases, their competitors are scrambling to catch up. Some
financial institutions view the Internet as an alternative product delivery
channel. For others, including the new Citizens Bank of Canada, a subsidiary of
Vancouver Savings Credit Union and ING Direct, the trust company subsidiary of
ING Bank (Netherlands), the Internet is a primary delivery channel. No
proprietary software or private communication network is necessary. Customers
can use industry standard Web browser software and must arrange their own
access to the Internet through an Internet service provider.
The conduct of financial transactions through the Internet is not likely to
displace other more traditional channels anytime soon. However, financial
institutions appear to be drawn by two factors. The first is the lower
transaction costs associated with transactions conducted electronically as
opposed to their branch networks. The second attraction is the demographics of
customers who are interested in using the Internet to access financial
services. One American study projected that with respect to the banking industry,
each Internet customer is likely to be 50-250% more profitable than the average
banking customer. Some financial institutions have also begun experimenting
with the use of electronic contracts formed through "click-through"
or "Web-wrap" agreements. For instance, First Union, a US bank,
offers an on-line application for a home equity loan. Part of the application
procedure includes a notification of certain terms and conditions. To complete
the process, applicants must click on a button marked "I understand and
accept the above terms and conditions". A similar procedure is used by
Bank of Montreal to process on-line applications for MasterCard products.
The use of such on-line contracts requires consideration of the extent to which
such conduct by an applicant can legally constitute "acceptance" and
of various writing and signature requirements applicable to certain types of
transactions.
Consumer Issues: -
·
Major consumer issues raised by Internet
transaction systems include:
Ø Security
Ø Privacy
Ø Terms and Conditions
Ø Access
Ø Dispute Resolution
Ø Fees and Charges
Ø Fraud
Ø Jurisdiction issue is most important issue in E-commerce.
Liabilities of the e-commerce entity
- Informed
Choice: An e-commerce entity shall
have an obligation to display all the terms relating to refund, exchange,
warranty/guarantee, delivery and shipment etc. and such other information
as may be required to enable a customer to make informed decisions.
Further, all safety and health care information of the goods and services
are always required to be duly advertised for sale.
- No
deception: An e-commerce entity
shall ensure the images or information as displayed in the advertisement
are always consistent with the actual goods or services and its features.
- Payment
Security: An e-commerce entity
shall ensure that adequate information is provided regarding the methods
of payment available and the security of the same, information regarding
cancellations, refund, charge back options and any additional costs if applicable
shall also be made available on the website.
- Personal
Data: An e-commerce entity
shall have the duty to safeguard and protect all personal data of the
customers and shall ensure compliance of the Information Technology
(Amendment) Act, 2008.
- Return of
Product: An
e-commerce entity shall not deny any return of goods if the return is
being made due to delay in delivery, delivery of defective or spurious or
wrong products and or deception from the product received with the
advertisement. Further, all payments towards any accepted requests for
refund shall be made no later than 14 days from the date of acceptance of
such a refund request.
- Counterfeit
Product: An e-commerce entity,
upon receiving information either directly or indirectly, about any counterfeit
product being sold on its platform, shall satisfy itself of the legitimacy
of the information. Post due diligence, the e-commerce entity shall notify
the seller and in the absence of any evidence of the genuineness of the
product by the seller, it shall delist the product from its platform and
notify its customers accordingly.
- Contributory
Liability: E-commerce shall have the
liability of all the products being sold on its platform that it assures
or guarantees to be authentic and shall be guilty of contributory or
secondary liability if such assurance or guarantee is found untrue or
false.
Liabilities of Sellers
Any seller selling or
advertising its product or services on an e-commerce platform shall have the
following liabilities:
- To have a written contract with
the e-commerce entity prior to such sale or advertisement.
- To provide all information
regarding the contract with the e-commerce entity as required either by
law or by any other similar regime;
- To provide both single figure
total and also a break-up price for the goods or services being sold. Such
a display of charges shall include an express display of all compulsory
charges such as delivery, postage, taxes and handling and conveyance
charge.
- To ensure compliance with Legal
Metrology (amendment) Rules 2017 for pre-packaged commodities;
- To ensure that each consumer
shall be mandatorily provided with the safety and health care warnings of
the goods or services and also the shelf life of any product being
provided at any physical point of sale. Further, the seller shall also be
mandatorily required to provide the shipping and delivery policies for the
customers.
- The seller shall at all times
be responsible for all and any warranty/guarantee obligations with regard
to the products/services being sold.
- The Seller shall ensure that
there is clarity between itself and e-commerce entity, on the process of
exchange, returns and refunds of goods and the cost incurred therein.
Consumer grievance redress procedure
1.
The Guidelines mandates
that every e-commerce entity shall mandatorily publish on its website the name
and contact details of the Grievance Officer.
2.
Further a clear
mechanism is required to be stipulated on the website regarding the complaints
and their redressal.
3.
The Guidelines
mandates redressal of the complaint within one month from the date of receipt
of such complaint by the Grievance Officer.
4.
An e-commerce entity
shall ensure that the consumers are provided with the facility to get their
complaints by various methods such as vide email, over the phone or on the
website.
5.
Each complaint shall
have a unique complaint number and the same shall be provided to the respective
customer for the purpose of tracking the status of their complaint.
6.
Guidelines state that
the consumers shall be provided with transparent and effective consumer
protection that is not less than the level of protection offered in other forms
of commerce.
7.
Such a statement is
vague and subject to varied interpretations by various entities, thereby
increasing the probability of its misuse.
8.
Further, each
e-commerce entity is required to provide a mechanism or system wherein any grievance
redress mechanism shall be permitted to be converged with National Consumer
Helpline.
Conclusion
The Guidelines seem to
be in clear compliance with Rule 11 of Information Technology (Intermediaries
Guidelines) Rules, 2011 ("Intermediary Guidelines"). While the
Intermediary Guidelines fail to provide a time limit for redressal of a
complaint and tracking of the status of each complaint, the Guidelines have
taken a step ahead to ease the process for the consumers. These Guidelines once
approved is likely to become part of rules to the Consumer Protection Act,
2019, thereby having better enforceability in the court of law.
While there already
existed various similar governing laws for brick and mortar stores, new
guidelines repeating the same could have been avoided by making adequate
changes to the already existing law. However, it would be interesting to see
how soon the Guidelines sees the light of the day and interpretation of the
same by varied e-commerce entities.
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