LOGISTICS
Meaning: Logistics refers to the skill and discipline engaged in the
administration and control of the way in which the flow of goods,
services, information and related resources takes place.
Definition:
“Logistics is the process of planning, implementing and controlling
the efficient, cost effective flow and storage of raw material, finished
goods, work in progress and other related information from the
point of origin to the point of consumption.
Meaning And definition OF Logistics Management
Meaning: Logistics management refers to the process of planning, implementing and
controlling the efficient and effective flow and reverse flow and storage of goods and
services at the point of origin.
Definition:
“ Management of the activities of transporting goods to customers or to places where
they are bought or sold, known as Logistics management."
• Order Processing: Order Processing refers to the process of receiving and delivering information of
sales orders. It has three major functions: 1. order entry . 2. order handling. 3.Order delivery.
• Inventory Management: Inventory Management refers to a process of managing the stock or
inventory of industry at factory place through different techniques. For example: ABC Analysis, VED
Analysis etc.
• Warehousing: Warehousing means to store goods at a place until their delivery to the final customer
or end user. Warehouse may be of any type: 1. public warehouse 2. private warehouse 3. bonded
warehouse etc.
• Material Handling: The physical management and handling of goods is known as Material Handling.
Following two methods are mainly used in material handling : 1. Unit Loading 2. Containerisation.
• Transportation: Transportation means the action of transporting someone or something or a
process of being transported. It includes carrying the goods and services one place to another.
• Customer Service: Customer service standards refers to the different levels of services as per the
varying needs of different customers. Every manufacturer or service provider offers a set of after
sales services to their customers.



• Smooth flow of goods: It make sure that the flow of goods such as raw material, work in progress and
finished goods should be smooth.
• Movement of goods: Logistics always deals with physical movement of the goods. The efficient and
effective physical movement of the tangible product will speak about the intangible service
associated with the product.
• Integrated Action: logistics is an integrated process of information handling, demand forecasting,
material handling, customer services, warehousing and transporting.
• Fulfilling customer expectations: Logistics exists to satisfy customer expectations and requirements
by facilitating relevant manufacturing and marketing operations.
• Customer service: An efficient logistics management can help in improving the level of customer
services by developing an effective system of warehousing, quick and economic transportation.
• Storage of goods: Through efficient logistics management, a product is supplied to customers as and
when they require it.
Key factors in effective Logistics System :-
1.Shippers.
2.Suppliers.
3.Carriers(rail, road, air, water).
4.Warehouse providers.
5.Freight Forwarders.
6.Terminal Operators(Ports).
7.Government(regulator of logistics).
Logistics Sub-systems
• Physical Supply Or Management Or Flow of raw material, spare
parts, consumable stores and machinery & tools from suppliers.
• Physical distribution or management of finished goods from
factory to the buyers.
• Logistical controls for managing the logistics system, it help an
efficient co-ordination of physical supply & distribution subsystems.
Integrated Logistic
• Process of anticipating customer needs and wants.
• Acquiring the capital, material, people, technologies, and
information necessary to meet those needs and wants.
• Utilizing the network to fulfil customer request in a timely way.
• Optimising the goods-or-services-producing a network to fulfil
customer requirements.
Activities related to Integrated Logistics
• Physical distribution.
• Material management.
• Logistics engineering.
• Business Logistics
• Logistics management.
• Distribution Management.
• Supply Chain Management.
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